Vision Care Associates

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2014 Dudley Ave
Parkersburg, WV 26101
Contact name
Scott Lauer
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(1 review)

1 Star
By Visitor
Ordered glasses January 30, received a text that they were in on February 8, went to pick them up and the guy could not find them. He finally came out and said he couldn’t find them and that they were damaged when they came in and had to be sent back. I was bummed but said ok and left. Then I called to see if they were in on February 15 and was told the same story. I asked if they came in a second time damaged. The lady wasn’t sure and said she’d have someone call me, but I never received a call back. I then called again on February 18th & still received same damaged frame story. I told the lady that I have been told that story since February 8 and that they’ve had plenty of time to reorder them and Correct the issue. She said she would have someone call me and discuss with me. Again no call back