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SMO is a greedy and unfair establishment. They made a mistake in delivering oil to my residence unwarranted. I was not on automatic schedule. They refuse to eat the cost of an administrative mistake, instead they offered to lower my per gallon coat to $2.74. This infuriates me because I'm still paying for their mistake. This is unacceptable business behavior and I will not sit back and watch it happen to any other consumers.