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I am a 65 year old female who has always experienced mechanics taking advantage of me because I am female. I thought I had finally found a reputable business that was honest and had integrity. I was so impressed that I was sending them customers. Then I brought my car in for a routine oil and filter change. I was told that more work was done on my car without my asking or contact for approval. The bill was more than double what it should have been. I was shown an air conditioning filter in the trash that was supposedly mine. Again I was taken advantage of because of my gender. I no longer will be a customer and am informing all of my contacts not to trust them. All they needed to do was call me for my approval but obviously that is no longer their policy.
- Sacred Heart Church