Reen & Willcutts Orthodontists

In category Dentist

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46 Daggett Drive
West Springfield, MA 01089
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(2 reviews)

1 Star
By Visitor
WARNING: I advise anyone looking for a good dentist look in another place. I asked for a copy of my childrens records so i could make sure i was getting the most compairable price for the service. I was told no problem and that the appointment would take about an hour and a half. I left to go to another appoint when i received a call from the dental office that i needed to come all the way back to the office because the dentist wanted to speak to me before he put the braces on. I was surprised when i was told everything was allset. I had to cancel my appointment and go back to the office to find out that he was going to breach the contract we had and not provided the service that we started to pay for becasue I was going to make sure I was getting the best price. What reputable dentist would care if you shop him and take offense to such a request. I can tell you DR. Reen and Willcutts. I highly advise to do research on this office before allowing your child to get services or be denied them if you have any questions. The final result was I took a day off of work my daughters had a day off of school and a contract was breached and he could care less. I then found out from speaking to several people that he did me a favor by not poviding me with his best service. I did not get any service done other than spacers so I will let you reseach any other complaints that i have heard for yourself. Just ask around I'm sure it wont take long. I woud give no starts for the customer service. I would give 5 stars for denying me service and giving me the oportunity to find a great dentist that did not care if I did research on him or not.
5 Stars
By Visitor
I really love it , is really nice and calm . I believe that my daughter it gonna calm looking different . They're making a difference

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