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Mitchell-Jerdan Funeral Home

Contact information

Address
1200 Wabash Ave
Mattoon, IL 61938
USA
Phone
217-234-8828
Contact name
Greg/Sylvia Jerdan
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Reviews

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Overall rating:

(3 reviews)

1 Star
By Visitor
08/02/2012
Beware! I had a horrible experience with Mitchelle-Jerdan funeral home. My father passed away and before I could travel to get to Mattoon from out of state, Mitchelle-Jerdan had met with my 91 year old Grandmother and convinced her to sign a cremation contract. I was shocked at the price when I arrived and reviewed the charges. I contacted the other funeral home in town, Schillings, and received an estimate that was $1,200 less for the same services. When I went to Mitchelle-Jerdan's office to pay the bill I presented them with a copy of the estimate and they seemed embarrassed. They had no reasonable explanation for why their charges were more. We ended up settling on a fair price, but had I not done my homework my Grandmother and I would have been overcharged and in my opinion taken advantage of.
 I expect more from professionals in their line of work. I feel they were taking advantage of a 91 year old lady who was disoriented and under pressure. Thank goodness the people of Mattoon have another competitor in town to consider. I advise people to get an itemized written estimate from both funeral homes so that you can be confident that you are paying a fair price for the valuable services offered. I realize every business needs to make a profit, but $1,200 difference in price is unbelievable.
The Jerdan's took a summer vacation to Cabo San Lucas Mexico. How many citizens of Mattoon can afford international trips for their families? I don't begrudge them performing a service and turning a profit, but I sure hope the elderly and disadvantaged citizens who are the most vulnerable to price gouging are not the reason the Jerdan's can afford luxuries!
1 Star
By Visitor
08/02/2012
Beware! I had a horrible experience with Mitchelle-Jerdan funeral home. My father passed away and before I could travel to get to Mattoon from out of state, Mitchelle-Jerdan had met with my 91 year old Grandmother and convinced her to sign a cremation contract. I was shocked at the price when I arrived and reviewed the charges. I contacted the other funeral home in town, Schillings, and received an estimate that was $1,200 less for the same services. When I went to Mitchelle-Jerdan's office to pay the bill I presented them with a copy of the estimate and they seemed embarrassed. They had no reasonable explanation for why their charges were more. We ended up settling on a fair price, but had I not done my homework my Grandmother and I would have been overcharged and in my opinion taken advantage of.
 I expect more from professionals in their line of work. I feel they were taking advantage of a 91 year old lady who was disoriented and under pressure. Thank goodness the people of Mattoon have another competitor in town to consider. I advise people to get an itemized written estimate from both funeral homes so that you can be confident that you are paying a fair price for the valuable services offered. I realize every business needs to make a profit, but $1,200 difference in price is unbelievable.
The Jerdan's took a summer vacation to Cabo San Lucas Mexico. How many citizens of Mattoon can afford international trips for their families? I don't begrudge them performing a service and turning a profit, but I sure hope the elderly and disadvantaged citizens who are the most vulnerable to price gouging are not the reason the Jerdan's can afford luxuries!
1 Star
By Visitor
08/02/2012
Beware! I had a horrible experience with Mitchelle-Jerdan funeral home. My father passed away and before I could travel to get to Mattoon from out of state, Mitchelle-Jerdan had met with my 91 year old Grandmother and convinced her to sign a cremation contract. I was shocked at the price when I arrived and reviewed the charges. I contacted the other funeral home in town, Schillings, and received an estimate that was $1,200 less for the same services. When I went to Mitchelle-Jerdan's office to pay the bill I presented them with a copy of the estimate and they seemed embarrassed. They had no reasonable explanation for why their charges were more. We ended up settling on a fair price, but had I not done my homework my Grandmother and I would have been overcharged and in my opinion taken advantage of.
 I expect more from professionals in their line of work. I feel they were taking advantage of a 91 year old lady who was disoriented and under pressure. Thank goodness the people of Mattoon have another competitor in town to consider. I advise people to get an itemized written estimate from both funeral homes so that you can be confident that you are paying a fair price for the valuable services offered. I realize every business needs to make a profit, but $1,200 difference in price is unbelievable.
The Jerdan's took a summer vacation to Cabo San Lucas Mexico. How many citizens of Mattoon can afford international trips for their families? I don't begrudge them performing a service and turning a profit, but I sure hope the elderly and disadvantaged citizens who are the most vulnerable to price gouging are not the reason the Jerdan's can afford luxuries!