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I have been using Lutz plumbing for about two years any time that the 30+ year old plumbing in my aging home needs repair. The service on the phone to set up the appointment is prompt and thorough, they've always arrived on time, completed my requests in a very timely fashion and there have never been any hidden costs to pop up at the end.
We used Lutz Plumbing when the sewer backed up in our house. They were there when they said the would be, the estimate was very accurate and they came back the next day to finish the job.