Carroll Plumbing & Heating

In category Plumbing

Contact information

3167 San Mateo Blvd NE # 368
Albuquerque, NM 87110
Contact name
Ben Carroll
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Overall rating:

(2 reviews)

5 Stars
By Visitor
Had to have our water heater changed. Called Carroll plumbing came right out . The guys did a fantastic job removing our old heater and installing a new one for us. Had hot water again in a few hours. Would recommend Carroll plumbing and would use again.
1 Star
By Visitor
Very Disappointed I bought a home and went used the home warranty cause my heat wouldn't kick on ,so long story short they told me Carroll plumbing would call they did call and send a older gentleman named Richard and also his son , which was no help to his father
, I asked if it could be the thermostat he said maybe well he said we will start with that without even getting on the roof, OMG the next was a total nightmare First of all he was a half hour late, he did not say sorry for being late, he took my thermostat off after 30 min of fumbling with it, then went to his truck to get a thermostat he started replacing it dropping things, he put it on then realized I had a thermostat with heating and cooling, you think being a so called expert, he would have seen that to begin with, then goes and gets another one he couldn't connect the wires said they were not the same as mine, and all the time his son just watching , then 2 other guys show up, making me uncomfortable, and again they were no help, they all stood there watching the older gentleman drop things as if he didn't know what he was doing, so he had to go get another thermostat, he wasnt sure where one wire went, luckly I had taken a picture. He was there for 3 hour just to replace a thermostat. I had somewhere to be but couldn't leave. that should have been a 30 min .job. Then I asked what he was charging the warranty company he said couldn't disclose that, and I had to pay him$75.00, I am also contacting the warranty company as they should use another company,this was on4-20-2018 Invoice
# 15400. Very Disappointed. I feel I shouldn't have had to pay the .
11005 Vistazo pl SE Alb nm