The Rivers of Grosse Pointe

In category Senior Living

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900 Cook Rd
Grosse Pointe, MI 48236
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Overall rating:

(1 review)

1 Star
By Visitor
Don't. Even. Think. About. It. You cannot even imagine the incompetence. When we arrived, the sheet wasn't even pulled out around the edges of the bed. No one came to the room to welcome the patient, go through his medications, give him an idea of when the doctor would be visiting, nothing. When you ask for a glass of water, it takes an hour. There is no sense of structure or organization at this place. The food is terrible. One day a plumber comes in to fix a toilet that during the entire duration of the stay was never working and when the plumber saw a pack of wipes which were not being used for the toilet but for another purpose, he admonished the patient and told him he could not have them in his room. When the patient agreed and asked to have them left in his top drawer, the plumber said that he could retrieve the wipes from the front desk. Well, you can imagine how well-tracked a package of wipes was at this place. We never saw them again. If you want your loved one to be disciplined by a plumber, send him/her to this place. If not, then skip this place altogether. Just don't do it. It is truly the worst.